What POS integration provides
Check totals flow to guest profiles and reports. Average spend and party-size analysis improve.
Live floor can mark tables Service complete from POS payment signals, less manual closing.
Supported systems
Common cloud POS providers appear on the Pro integration list. See Settings → Integrations → POS → Supported Systems for updates.
Custom or legacy POS needs Enterprise API bridge, contact sales.
How do I set up POS connection?
Connect via OAuth with your POS account and verify venue and branch ID mapping. Map floor table numbers one-to-one to POS table codes, unmapped tables get no spend data.
Test by closing one check and confirming spend appears on the guest CRM profile. Typical sync delay is fifteen minutes.
Latency and errors
Typical sync delay is 15 minutes. Use for reporting. Not real-time ops decisions alone.
Disconnect shows a panel banner. Spend fields stay empty until reconnect; bookings unaffected.
Plan requirements
POS module is off on Starter. Pro covers single location; Enterprise multi-venue POS sync.
You can configure same day after upgrade, see plan-upgrade article.