Guest feedback form
After a reservation is completed, send your guest a post-visit message so they can leave feedback.
Review & Reputation Management
Collect guest feedback and measure service quality
After checkout guests leave a 1-5 star rating. All feedback lands in your admin inbox.
Create a free account for
Review & Reputation Management
Automatic checkout invite, star ratings, and admin inbox. No external platform needed.
Track guest feedback
Track direct guest feedback to monitor complaints, reviews, and requests in real time — and intervene immediately.
Admin inbox
All feedback listed in the admin panel. Filter by rating, date, and venue to catch low scores early.
Checkout
After checkout, send a thank-you email with a time-limited discount code for the next reservation — and collect feedback at the same time.
1-5 star ratings
Collect feedback with simple star ratings. View score distribution and define critical KPIs for intervention.
Comment field
Accept detailed comments about the full guest experience. Spot gaps, errors, and flaws early.
Trend analysis
Track weekly average rating, comment volume, and score distribution in the report panel. Monitor service quality trends.
Measure and improve service quality
Catch low scores early and track positive reviews. Feedback trends appear in weekly reports.
Quality measurement
Track service, staff, and ambience quality numerically. Identify causes of low scores and resolve them.
Fast response
Do not let customers post on complaint sites and spread irreversible bad reputation across the internet.
Operational insights
Weekly trends show which days or venues score lower. Data supports team training and process improvement.
Get started
Three steps to your first live booking
Apply for a demo
Submit the form or request a callback and we will set up your venue profile together. No commission — guests book with you directly.
Configure your venue
Connect your calendar, floor plan, and booking channels: website widget, Google Business Profile, and WhatsApp link. No-code embed — most venues go live the same day.
Take your first booking
Go live with instant guest confirmations, team alerts, and automated reminders across SMS, email, and WhatsApp. Start accepting reservations around the clock.
Advanced tools for your feedback operation
From inbox to auto invite, low-score alerts to weekly trends. One panel for direct guest feedback.
Admin inbox
All feedback listed with rating badge, guest name, and date. Filter by 1-5★, date, and venue to isolate low scores.
Low score alert
1-2★ reviews are highlighted the moment they land in the inbox. Jump to reservation detail and guest profile in one click.
Root-cause tags
Tag low-score feedback by category — wait time, service, ambience — so ops can follow up by root cause.
Checkout
After checkout, one flow delivers thank-you email, time-limited discount code, and feedback link together.
Critical KPI thresholds
Notify managers instantly when average rating drops below 4.0. Set thresholds by venue and period.