Booking channels
Accept direct bookings from your website, Google, Instagram, WhatsApp, and shareable links. Manage every channel from one panel, prevent double bookings, and see which sources drive the most covers.
Reservation Management
Let guests book 24/7 while you manage everything from one dashboard
Request management, reminders, and seating plans. Leave the details to OpenRez; your team stays focused on operations.
Create a free account for
Reservation Management
Grow occupancy with online booking, channel management, and smart floor plans — go live in minutes.
Your entire reservation operation on one platform
Channel management, guest messaging, floor plans, and reporting work together. Monitor peak-hour occupancy, waitlists, and notifications from a single screen.
Automated guest notifications
Send confirmations, reminders, and cancellations automatically via email, SMS, and WhatsApp. Customise templates to your brand and track delivery status and response rates.
Deposits and cancellation rules
Reduce no-shows with flexible deposit and cancellation policies by time slot, day, and event type. Set separate rules for special occasions and set menus.
Waitlist
Open a waitlist when you are fully booked and notify guests the moment a table opens. Configure priority order, party size, and preferred time windows to match your service style.
Floor and table management
Update your floor plan and table status in real time to use capacity efficiently. Speed up service with merge, split, and seating-duration rules.
Reports and trends
Track occupancy, channel performance, and reservation trends from one dashboard. Use weekly summaries for data-driven decisions and easy period comparisons.
Grow your venue with direct bookings
Let guests book from your website and social channels while your team sees new requests instantly and runs operations from one screen.
No-code setup in minutes
Add your booking link or embedded form to your website and start accepting guests the same day.
openrez.co/r/demo-restaurant
Keep your team in the loop
When a new reservation arrives, kitchen and service staff get notified in one channel — so peak-hour coordination stays fast.
New reservation
Fri 7:30 PM · party of 4 · Table 12
Get started
Three steps to your first live booking
Apply for a demo
Submit the form or request a callback and we will set up your venue profile together. No commission — guests book with you directly.
Configure your venue
Connect your calendar, floor plan, and booking channels: website widget, Google Business Profile, and WhatsApp link. No-code embed — most venues go live the same day.
Take your first booking
Go live with instant guest confirmations, team alerts, and automated reminders across SMS, email, and WhatsApp. Start accepting reservations around the clock.
Advanced tools for reservation operations
Smart seating, peak-hour capacity, guest profiles, no-show protection, and team ops — all in one dashboard.
Smart table assignment
Rules synced with your floor plan automatically suggest the best table by party size, VIP notes, and preferences.
Peak-hour capacity
Fill more seats during dinner service with waitlist management and turn-time optimisation.
Guest profile and preferences
Allergies, dietary needs, and VIP notes surface automatically on repeat visits for a personalised welcome.
Booking protection
Manage deposit, SMS confirmation, and card hold rules from one screen — cut no-shows and protect empty tables.
Team ops dashboard
Track service, kitchen, and host handoffs in real time — with Baserow sync and GDPR-ready data flow in one place.
Plan your weekly flow
Track venue capacity, online reservation volume, and cancellation refunds in one OpenRez reports view. Weekly KPIs stay on the left; four core metrics breathe in a live chart on the right.
Weekly report snapshot
94%occupancy
82 min avg. table turn · 320 guests served · 38% online · 4.2% no-show
- Occupancy rate
- 94%
- Total reservations
- 286
- Online reservations
- 138
- Cancellation refunds
- 19
- Avg. table turn time
- 82 min
- Peak-hour occupancy
- 20:00 · 94%
- Cancellation rate
- 6.8%
- Returning guests
- 34%
- Waitlist conversion
- 62%
Weekly KPI chartOccupancy · Reservations · Online · Refunds