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IntegrationsGuide

Data export: reservation and guest CSV

What you can export

Reservation export: date, time, party, channel, status, table. Guest export: contact, consent flags, tags. No encrypted secrets.

Occupancy and no-show summaries use separate CSV templates.

Export steps

Reports → Export → Reservations. Pick date range and area filter. CSV downloads UTF-8, set encoding when opening in Excel.

Ranges over 12 months process in background; email link when ready.

Privacy data request

When a guest requests their data, use Operations → Guests → profile → Privacy Export for a personal package.

Package includes booking history and consent logs. Link valid 7 days, regenerate if expired.

How do I share export files securely?

Share exports over encrypted channels, avoid email attachments. Delete local copies per your policy; panel exports log to audit with who, when, and which range.

Finance role has billing and export access; Admin can download all export types. Host role cannot export.

Automation (Enterprise)

Enterprise can schedule weekly SFTP export under Settings → Integrations → Scheduled Export.

For API export see Enterprise API docs, request token via support ticket.